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Be clear why you need a user’s location – Google PRINCIPLES OF MOBILE SITE DESIGN: DELIGHT USERS AND DRIVE CONVERSIONS User Manual

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25. BE CLEAR WHY

YOU NEED A USER’S

LOCATION

Users should always understand why you’re asking
for their location. Participants trying to book a hotel
in another city became confused when a travel site
detected their location and offered hotels in their
current city instead. Leave location fields blank by
default, and let users choose to populate them
through a clear call-to-action like “Find Near Me.”

Key Takeaway
Always make it clear why you need
a user’s location, and how the information
will influence their experience.

Sample screen for illustration only.

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