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Introduction – Google PRINCIPLES OF MOBILE SITE DESIGN: DELIGHT USERS AND DRIVE CONVERSIONS User Manual

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INTRODUCTION

Consumers increasingly rely on the

mobile web for research and discovery,

which makes it more important than

ever for companies to have an effective

mobile presence. But what makes a good
mobile site?

To answer this question, Google and AnswerLab
undertook a research study examining how a
range of users interacted with a diverse group
of mobile sites.

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Our goal: To establish mobile

site design best practices.