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Guide users to better site search results – Google PRINCIPLES OF MOBILE SITE DESIGN: DELIGHT USERS AND DRIVE CONVERSIONS User Manual

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8. GUIDE USERS

TO BETTER SITE

SEARCH RESULTS

For sites that serve diverse customer segments, it
can be helpful to ask users a few questions before
they search to ensure they get results from the most
relevant content segment. For example, a large
shoe retailer began its mobile searches by having
participants select the gender and size of shoe they
were looking for.

Sample screen for illustration only.

Key Takeaway
If your offerings can be easily narrowed by

segment, asking a few questions upfront

helps ensure visitors see relevant results.

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