Iix troubleshooting, A - introduction, B - problem solving – Fluid Management 22CW Blendorama User Manual
Page 25

FAST & FLUID MANAGEMENT
PAGE NO. 25 of 27
CW - V1.2 – 10- 05- 2012 (36609) – rev, B
IIX
TROUBLESHOOTING
A - Introduction
Before calling your machine supplier or Service Department, please check whether you can solve the problem 
yourself. If you cannot, then call the Service Department for advice. Have the model number and serial number 
at hand (these can be found on the sticker attached to service door at the side of the machine). 
Attention! MOVING PARTS CAN CAUSE INJURY. Always turn off power 
before accessing moving parts. 
B - Problem solving
Symptom
Cause
Action
Colorant intermittently spurts from the 
nozzle during discharge 
>
Air bubbles in the colorant
>
Operate the pump several times without
opening the valve to drive the air back 
into the canister. Then allow the 
colorant to sit for several minutes to 
allow the bubbles to escape. 
A drop of colorant falls from the nozzle when 
the valve is opened even when the pump is 
not operated 
>
Air is trapped in the cylinder assembly
>
Operate the pump several times without
opening the valve to drive the air back 
into the canister. Then allow the 
colorant to sit for several minutes to 
allow the bubbles to escape. 
The end cap twists or lifts during operation
>
End-cap grub-screws are loose
>
Lightly tighten the 2 grub-screws in the
end-cap (for 53 XB/XD/XE tighten the 
end-cap sleeve) until the end cap can no 
longer be twisted by hand. 
Canister is loose on turntable
>
Loose fixing screws
>
Tighten fixing screws with a philipps
head screwdriver
Colorant appears on the piston shaft, piston 
and/or gauges 
>
Worn seals
>
Replace seals – refer to pages 33 to 36
Colorant does not dispense easily
>
Nozzle blocked
>
Remove nozzle and clean in warm
soapy water
Colorant still does not dispense easily
>
High viscosity of colorant
>
Increase the size of the nozzle
Colorant has hardened in the canister and 
piston assembly 
>
>
Canister and pump should be removed,
emptied, stripped and cleaned 
thoroughly. Replenish only with new 
colorant 
Agitation is not occurring
>
No power to the dispenser
>
Check that the unit is connected and
that there is power to the outlet
