Nokia N93 - Manual (Page 115)

Troubleshooting
114
Messaging
Q: Why can’t I select a contact?
A: The contact card does not have a phone number or an
e-mail address. Add the missing information to the contact
card in
Contacts .
Multimedia messaging
Q: What should I do when the device cannot receive a
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error
message: Not enough memory to retrieve message. Delete
some data first. To view what kind of data you have and
how much memory the different data groups consume,
select
File manager > Options > Memory details .
Q: The note Retrieving message is shown briefly.
What is happening?
A: The device is trying to retrieve a multimedia message from
the multimedia messaging center.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select
Messaging > Options >
Settings > Multim. msg. .
Q: How can I end the data connection when the device starts
a data connection again and again?
A: To stop the device from making a data connection, select
Messaging and one of the following:
On receiving msg. > Defer retrieval —to have the
multimedia messaging center save the message to be retrieved
later, for example, after you have checked the settings.
After this change, the device still needs to send information
notes to the network. To retrieve the message now, select
Retr. immediately .
On receiving msg. > Reject message —to reject all incoming
multimedia messages. After this change, the device needs
to send information notes to the network, and the multimedia
messaging center deletes multimedia messages that are
waiting to be sent to you.
Multimedia recept. > Off —to ignore all incoming multimedia
messages. After this change, the device does not make any
network connections related to multimedia messaging.
PC connectivity
Q: Why do I have problems connecting the device to my PC?
A: Ensure that Nokia PC Suite is installed and running on your
PC. See the user guide for Nokia PC Suite on the DVD-ROM.
For further information on how to use Nokia PC Suite, see
the help function on Nokia PC Suite or visit the support
pages at
www.nokiausa.com/support .
Wireless LAN
Q: Why can't I see a wireless LAN (WLAN) access point even
though I know I'm within its range?
A: The WLAN access point may use a hidden service set identifier
(SSID). You can only access networks that use a hidden SSID
if you know the correct SSID and have created a WLAN
internet access point for the network on your Nokia device.
Q: How do I switch wireless LAN (WLAN) off on my Nokia device?
A: You cannot switch off WLAN on your Nokia device.
To reduce battery consumption, you can specify that your
Nokia device does not scan for available networks.