Nokia N91 - Manual (Page 108)

Troubleshooting
107
Troubleshooting
Q&A
Bluetooth connectivity
Q: Why can’t I find my friend’s device?
A: Check that both devices have activated Bluetooth
connectivity.
Check that the distance between the two devices
is not over 10 metres and that there are no walls
or other obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your phone, you can
either end the connection using the other device or by
deactivating Bluetooth connectivity. Select
Connect. >
Bluetooth > Off .
Multimedia messaging
Q: What should I do when the phone cannot receive
a multimedia message because memory is full?
A: The amount of memory needed is indicated in the error
message: Not enough memory to retrieve message.
Delete some data first. To view what kind of data you have
and how much memory the different data groups consume,
select
File manager > Options > Memory details .
Q: The note Retrieving message is shown briefly.
What is happening?
A: The phone is trying to retrieve a multimedia message
from the multimedia messaging center.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in
phone numbers or addresses. Select
Messaging >
Options > Settings > Multim. msg. .
Messaging
Q: Why can’t I select a contact?
A: The contact card does not have a phone number or
an e-mail address. Add the missing information to the
contact card in
Contacts .
Camera
Q: Why do images look smudgy?
A: Ensure that the camera lens protection window is clean.
Calendar
Q: Why are the week numbers missing?
A: If you have changed the calendar settings so that the
week starts on a day other than Monday, the week
numbers are not shown.