Toshiba Qosmio E10 - Manual (Page 166)

User’s Manual 9-17
Troubleshooting
i.LINK (IEEE1394)
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first.
Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation for software and
peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company’s technical support for assistance.
■ Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Problem Procedure
i.LINK device does not
function Make sure the cable is securely connected to the
computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Open the Windows Control
Panel and double-click the Add Hardware icon.
Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.