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Toshiba support, Before you call where to write – Toshiba Portege 3490 User Manual

Page 43

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Multi Media Port Replicator

User’s Manual 43

Version

1

Last Saved on 13/03/00 17:13

User's Manual – Port_Rep.doc – PART 01 -- ENGLISH – Printed on 13/03/00 as 01_PRep

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LAN

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the

Multi Media Port Replicator’s LAN jack and the

LAN HUB.

Wake up on LAN does

not work

Make sure the AC adaptor is connected. You

cannot use this feature without an AC adaptor.
If problems persist, consult your LAN

administrator.

Toshiba support

If you require any additional help using your computer or if you are having

problems operating the Multi Media Port Replicator, you may need to

contact Toshiba for additional technical assistance.

Before you call

Some problems you experience may be related to software or the

operating system, it is important to investigate other sources of assistance

first. Before contacting Toshiba, try the following:

„

Review troubleshooting sections in the documentation for your

computer, software and peripheral devices.

„

If a problem occurs when you are running software applications,

consult the software documentation for troubleshooting suggestions.

Call the software company’s technical support for assistance.

„

Consult the dealer you purchased your computer and/or software from.

They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware

related, write to Toshiba at the nearest location listed in appendix C of your

computer user’s manual.