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Cd-rom drive – Toshiba Portege 3490 User Manual

Page 37

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Multi Media Port Replicator

User’s Manual 37

Version

1

Last Saved on 13/03/00 17:13

User's Manual – Port_Rep.doc – PART 01 -- ENGLISH – Printed on 13/03/00 as 01_PRep

GB

CD-ROM drive

Problem

Procedure

You cannot access a

CD in the drive

Make sure the drive's drawer is securely closed.

Press gently until it clicks into place.
Open the drawer and make sure the CD is

properly seated. It should lie flat with the label

facing up.
A foreign object in the drawer could block laser

light from reading the CD. Make sure there is no

obstruction. Remove any foreign object.
Check whether the CD is dirty. If necessary, wipe

it with a clean cloth dipped in water or a neutral

cleaner. See the DVD/CD care section in Chapter

3 for details on cleaning.

Some CDs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration match’s your software’s needs.

Check the CD’s documentation.
Check the type of CD you are using. The drive

supports:
Audio CD, Video CD, CD-EXTRA, Photo CD,

CD-R (read only), CD-ROM, CD-Rewritable

(read only), CD-ROM x A, CD-DA, CD-I FMV,

CD-G.

You cannot hear

audio CDs

Make sure you have a speaker connected to the

line-out jack. The computer’s internal speakers

cannot play audio CDs.
If problems persist, contact your dealer.