Cd-rom drive – Toshiba Portege 3490 User Manual
Page 37

Multi Media Port Replicator
User’s Manual 37
Version
1
Last Saved on 13/03/00 17:13
User's Manual – Port_Rep.doc – PART 01 -- ENGLISH – Printed on 13/03/00 as 01_PRep
GB
CD-ROM drive
Problem
Procedure
You cannot access a
CD in the drive
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD. Make sure there is no
obstruction. Remove any foreign object.
Check whether the CD is dirty. If necessary, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the DVD/CD care section in Chapter
3 for details on cleaning.
Some CDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match’s your software’s needs.
Check the CD’s documentation.
Check the type of CD you are using. The drive
supports:
Audio CD, Video CD, CD-EXTRA, Photo CD,
CD-R (read only), CD-ROM, CD-Rewritable
(read only), CD-ROM x A, CD-DA, CD-I FMV,
CD-G.
You cannot hear
audio CDs
Make sure you have a speaker connected to the
line-out jack. The computer’s internal speakers
cannot play audio CDs.
If problems persist, contact your dealer.