Toshiba Portege 3490 - Manual (Page 36)

36 User’s Manual Multi Media Port Replicator
User's Manual – Port_Rep.doc – PART 01 -- ENGLISH – Printed on 13/03/00 as 01_PRep
GB
DVD-ROM drive
Problem Procedure
You cannot access a
DVD/CD in the drive
There may be a faulty connection. Check the
connection between the computer and the Multi
Media Port Replicator.
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the DVD/CD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the DVD/CD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the DVD/CD is dirty. If necessary,
wipe it with a clean cloth dipped in water or a
neutral cleaner. See the DVD/CD care section in
Chapter 3 for details on cleaning.
Some DVD/CDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the DVD/CD’s documentation.
Check the type of DVD/CD you are using. The
drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM: Audio CD, Video CD, CD-EXTRA,
Photo CD, CD-R (read only),
CD-ROM, CD-Rewritable (read
only), CD-ROM x A, CD-DA, CD-I
FMV, CD-G
Check the region code on the DVD. It must
match that on the DVD drive. Region codes are
listed in the DVD-ROM drive section of
Chapter 3.
You cannot hear
audio CDs
Make sure you have a speaker connected to the
line-out jack. The computer’s internal speakers
cannot play audio CDs.
If problems persist, contact your dealer.