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Telephone customer support – Kodak 5300 User Manual

Page 83

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Support

Telephone Customer Support

If you have questions concerning the operation of your EasyShare software, Home Center software, or
EasyShare AiO, you may speak with a customer support representative. When you call, please have the
following information available.

„

Computer model, operating system

„

Processor type and speed (MHz)

„

Amount of memory (MB) and free hard disk space

„

Printer serial number

„

Version of Kodak EasyShare software

„

Version of Kodak Home Center software

„

Print a Diagnostics Page

„

Exact error message you received

„

Your unit's Kodak Service Number (under the printer access door).

User’s Guide

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