Sony COM-2 - Manual (Page 176)

COM-2.US.3-213-855-11(1)
1 1
Symptom Cause or corrective action
The computer freezes
when the power is turned
on after connecting the
unit. The computer displays
“boot from CD“ on the
screen.
 Be sure to connect the unit after turning on the power
of the computer.
Others
Symptom Cause or corrective action
HOME button does not
work.
 A dialog window is displayed. Close the dialog window
by selecting “OK,” “Cancel,” “Close,” etc.
The unit does not function
properly.
 Static electricity and other similar occurrences may
affect the operation of the unit. Remove the battery pack
and AC adapter, wait for a few minutes. Then turn on
again.
 Press the RESET button using the stylus to reboot the
unit ( page 15).
The unit or AC adapter is
warm.
 During use, the unit or AC adapter may become warm.
This is not a malfunction. If you find the AC adapter
gets extremely warm, stop using the unit, and unplug
the AC adapter from the power source.
The unit is turned on, but
does not operate.
 None of the buttons or controls work while the start-up
screen is displayed.
 Check that the POWER/HOLD switch is not set to
“HOLD” ( page 15).
 Try sliding the POWER/HOLD switch and holding
until the POWER indicator turns off. The unit will be
completely turned off. Then turn on the unit again.
 Press the RESET button using the stylus to reboot the
unit ( page 15).
 Remove the battery and remove the AC cord or USB
cable. Wait a few minutes, insert the battery, and then
plug the AC cord in before turning on the unit again.
The keyboard does not
work.
 Check that the POWER/HOLD switch is not set to
“HOLD” ( page 15).
 Check that the modifier keys (the Fn key, the Num key,
the Sym key and the Shift key) are not locked ( page
20).
Troubleshooting
Continued 
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