Sony VGN-N38Z - Manual (Page 6)

6
❑ repair or attempted repair by persons who are not Sony or ASN members
❑ adjustments or adaptations without Sony's prior written consent, including:
❑ upgrading the product beyond specifications or features described in the instruction manual, or
❑ modifications to the product to conform it to national or local technical or safety standards in
countries other than those for which the product was specifically designed and manufactured
❑ neglect
❑ accidents, fire, liquids, chemicals, other substances, flooding, vibrations, excessive heat, improper
ventilation, power surges, excess or incorrect supply or input voltage, radiation, electrostatic
discharges including lighting, other external forces and impacts.
5 This guarantee covers only hardware components of the product. It does not cover software (whether
of Sony or others) for which an end-user license agreement or separate warranty/guarantee statements
or exclusions are provided or intended to apply.
6 We would like to inform you that the diagnostic fee of your product shall be paid by you if:
a) the diagnosis of your product performed by Sony or by an authorized Sony Service center proves
that you will not be entitled to a repair under this guarantee (for whatever reason) to rectify the defect;
b) or your product is working properly and no fault was found.
For the amount of the diagnostic fee please go to http://support.vaio.sony.eu.
7 Faulty Pixels Policy:
The permitted number of defective pixels in flat panel displays that meet the requirements of
ISO 13406-2 represents less than 0.0005% of the total. The VAIO-Link website Hot News | Latest
Updates section (http://support.vaio.sony.eu/hotnews/Data/pixels) includes a "Faulty Pixels Policy"
topic which allows you to verify the Faulty Pixels Policy applicable to your VAIO computer.
Exclusions and limitations
Except as stated above, Sony makes no warranties (express, implied, statutory or otherwise) regarding
product or accompanying or constituent software quality, performance, accuracy, reliability, fitness for a
particular purpose, or otherwise. If this exclusion is not permitted or fully permitted by applicable law, Sony
excludes or limits its warranties only to the maximum extent permitted by applicable law. Any warranty that
cannot be fully excluded will be limited (as far as permitted by applicable law) to the duration of this
Guarantee.
Sony's only obligation under this Guarantee is to repair or replace products subject to these Guarantee
terms and conditions. Sony is not liable for any loss or damage relating to products, service, this Guarantee
or otherwise, including - economic or intangible losses - the price paid for the product - loss of profits,
revenue, data, enjoyment or use of the product or any associated products - indirect, incidental or
consequential loss or damage. This applies whether that loss or damage relates to:
❑ impaired or non-operation of the product or associated products through defects or unavailability while
with Sony or an ASN member, which caused downtime, loss of user time or business interruption
❑ inaccuracy of output from the product or associated products
❑ damage to or loss of software programs or removable data storage media, or
❑ virus infections and other causes.
This applies to loss and damages under any legal theory, including negligence and other torts, breach of
contract, express or implied warranty, and strict liability (even where Sony or an ASN member has been
advised of the possibility of such damages).
Where applicable law prohibits or limits these liability exclusions, Sony excludes or limits its liability only
to the maximum extent permitted by applicable law. For example, some countries prohibit the exclusion
or limitation of damages resulting from negligence, gross negligence, willful misconduct, deceit and similar
acts. Sony's liability under this guarantee will in no case exceed the price paid for the product, but if
applicable law permits only higher liability limitations, the higher limitations apply.
Your legal rights reserved
Consumers have legal (statutory) rights under applicable national laws relating to the sale of consumer
products. This guarantee does not affect statutory rights you may have nor those rights that cannot be
excluded or limited, nor rights against the person from whom you purchased the product. You may assert
any rights you have at your sole discretion.
3-211-480-11.fm Page 6 Friday, March 9, 2007 2:05 PM