Sony VGN-N38Z - Manual (Page 52)

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Registering your VAIO Product
Registration is very important to us in providing you with the best possible service, as it allows us to maintain
records of your PC configuration and of all contacts you have had with us over the duration of your guarantee. It
also allows us to automatically give your computer direct access to information or software updates. In short, it
allows us to personalise our service to you.
You can register with VAIO Online Registration which is installed on your computer.
✍
This option requires an Internet connection.
Accessing the VAIO-Link services
To provide easy access to all our customers, VAIO-Link services can be reached as follows:
❑ http://support.vaio.sony.eu: we have developed a very powerful website for your support with facilities to
self-help. It allows you to search for solutions, updates, etc. Can't you find the solution? Via e-Support, you
can create a case, follow it up, update and solve it. The website contains a knowledge base with thousands
of answers to all types of questions as well as a downloading section. You can also monitor repair statuses
should your VAIO be serviced.
❑ Telephone: national phone numbers are provided for most countries in which our products are currently sold.
You can access our World Wide Website 24 hours a day, 7 days a week.
For phone support, VAIO-Link is available during the following hours:
❑ 8am to 6pm (local time), Monday to Friday;
❑ VAIO-Link is closed at weekends, December 25th and January 1st.
Below you will find the specific phone numbers. Details and updates of these are provided in the registration
information and on our website.
✍
Numbers will be updated from time to time without notice.
Country Language Phone number Call this number when your VAIO is …
Austria German 0179 56 73 33 … in warranty.
0900 270 31505 … out of warranty.
… purchased outside the EU.
Belgium Dutch 02 7173218 … in warranty.
0900 51 503 … out of warranty.
… purchased outside the EU.
French 02 7173219 … in warranty.
0900 51 501 … out of warranty.
… purchased outside the EU.
Cyprus English 800 91150 … in warranty.
… out of warranty.
… purchased outside the EU.
Denmark English 070 112105 … in warranty.
… out of warranty.
… purchased outside the EU.
Finland Finnish
English 0969-379450 … in warranty.
… out of warranty.
… purchased outside the EU.
France French 08 25 33 33 00 … in warranty.
08 92 39 02 53 … out of warranty.
… purchased outside the EU.
Germany German 0180 577 67 76 … in warranty.
09001 101 986 … out of warranty.
… purchased outside the EU.
Greece Greek 00800 4412 1496 … in warranty.
… out of warranty.
… purchased outside the EU.
Ireland English 01 407 3040 … in warranty.
1530 501 002 … out of warranty.
… purchased outside the EU.
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