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Year limited warranty – Spektrum SPM18100 DX18 User Manual

Page 43

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43

SPEKTRUM DX18 • TRANSMITTER INSTRUCTION MANUAL

EN

What this Warranty Covers
Horizon Hobby, LLC., (Horizon) warrants to the original purchaser that
the product purchased (the “Product”) will be free from defects in
materials and workmanship for a period of 1 years from the date of
purchase.

What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modifi cation of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from an
authorized Horizon dealer, or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF
THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace,
any Product determined by Horizon to be defective. Horizon reserves
the right to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole discretion of
Horizon. Proof of purchase is required for all warranty claims. SERVICE
OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted. As Horizon
has no control over use, setup, fi nal assembly, modifi cation or misuse,
no liability shall be assumed nor accepted for any resulting damage
or injury. By the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product, purchaser
is advised to return the Product immediately in new and unused
condition to the place of purchase.

Law
These terms are governed by Illinois law (without regard to confl ict of
law principals). This warranty gives you specifi c legal rights, and you
may also have other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty at any time
without notice.

WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any

assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty and
Service Contact Information section to speak with a Product Support
representative.

Inspection or Services
If this Product needs to be inspected or serviced and is compliant in
the country you live and use the Product in, please use the Horizon
Online Service Request submission process found on our website
or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please
note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for service. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be reached
during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support offi ce.

Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be serviced or replaced
free of charge. Service or replacement decisions are at the sole
discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service
will be completed and payment will be required without
notifi cation or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting the
item for service you are agreeing to payment of the service without
notifi cation. Service estimates are available upon request. You must
include this request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money
orders and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to Horizon for
service, you are agreeing to Horizon’s Terms and Conditions found on
our website http://www.horizonhobby.com/content/_service-center_
render-service-center.

ATTENTION: Horizon service is limited to Product compliant
in the country of use and ownership. If received, a non-
compliant Product will not be serviced. Further, the sender
will be responsible for arranging return shipment of the
un-serviced Product, through a carrier of the sender’s
choice and at the sender’s expense. Horizon will hold non-
compliant Product for a period of 60 days from notifi cation,
after which it will be discarded.

1-YEAR LIMITED WARRANTY