Network cabling problems, Calling technical support, Network cabling problems calling technical support – Allied Telesis AT-8324 User Manual
Page 67

AT-8316F and AT-8324 Installation Guide
67
Network Cabling Problems
If you have an AT-8324 switch, some network problems may be
related to exceeding cabling distances. Refer to the standard IEEE
802.3u, Clause 29.3.1.2 on Worst Case Path Delay Value. This
document specifies that the collision domain diameter must be
within the following limits:
# Under 100 meters (328 feet) for TX cabling
# Under 412 meters (1,332 feet) for half-duplex FX cabling
Calling Technical Support
When contacting Allied Telesyn for support on any of its products,
you will need to provide Technical Support with the following
information:
# Model and serial number
# Software version number
# Description of the problem
Refer to Allied Telesyn’s web site at
www.alliedtelesyn.com
for a list
of worldwide locations.