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Secure the power cord to the power source and c, Ensure that the voltage is within the required, Log on to omega and run diagnostics if you can – Allied Telesis AT-3726 User Manual

Page 35: Call alliedtelesyn’s technical support and rep, Fault led is on, Reset the switch either by, Make sure the rs232 connection from the local t, Unplug the switch from the power source, then p, Try to log on to omega and run diagnostics (sys, Call alliedtelesyn’s technical support

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AT-3714F and AT-3726 Installation Guide

3-5

1. Secure the power cord to the power source and check the POWER

LED to see if it is on.

2. Ensure that the voltage is within the required levels in your region.

3. Log on to Omega and run

Diagnostics

if you can (

System

administration>Diagnostics

) and record any failures.

4. Call Allied Telesyn’s Technical Support and report the results of the

tests.

FAULT LED

is On

This might indicate problems with the network management
software, such as:

Unsuccessful software downloads

Loose RS232 interface connection

Perform the following steps in sequence; you need not proceed to
the next step if the problem is resolved:

1. Reset the switch either by:

— Pressing the RESET button on the front panel, or

— Selecting

System Administration>Reset and

restart the system

from Omega, if you can.

2. Make sure the RS232 connection from the local terminal or PC to the

switch is secure; change the cable if necessary.

If you cannot access

Omega Local

because of a faulty RS232

connection, use

Omega Remote

via Telnet or manage the

switch using SNMP until the problem is fixed.

3. Unplug the switch from the power source, then plug it back in again.

4. Try to log on to Omega and run diagnostics (

System

administration>Diagnostics

).

5. Call Allied Telesyn’s Technical Support.

This manual is related to the following products: