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Request a refund for a paid app, Open an installed app, Uninstall an app – Samsung SPH-L300ZSASPR User Manual

Page 140: Get help with google play

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Applications and Entertainment

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time. For this reason, you should secure your phone to prevent others from using

it without your permission. (For more information, see

Security Settings

.)

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 24 hours of the purchase.

Your credit card is not charged and the app is uninstalled from your phone.

If you change your mind, you can install the app again, but you can’t request a refund a second

time.

1. Press

and tap

.

2. Press

and tap My Apps. Tap the application you want removed and refunded.

3. Tap Refund.

Open an Installed App

There are several options for opening an installed app.

Press

>

and tap (the application).

- or -

1. Press

and tap

.

2. Press

and tap My Apps. On the Download screen, tap the app to open it.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.

1. Press

>

and tap Settings > Application manager > Downloaded.

2. Tap the app you want to uninstall, and then tap Uninstall.

3. When prompted, tap OK to remove the app from your phone.

4. Once the app is removed, tap OK again to return to the Application manager.

Get Help with Google Play

If you ever need help or have questions about the Google Play Store app, tap

>

>

Help

. The Web browser will take you to the Google Play Help Web page.