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Troubleshooting – Samsung HMX-QF30BN-XAA User Manual

Page 123

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Troubleshooting

119

Appendixes

Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.)

Symptom

Explanation/Solution

You cannot dub correctly using the HDMI
cable.

• You cannot dub images using the HDMI cable.

You cannot dub correctly using the Audio/
Video cable.

• The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable is

connected to the proper jack, i.e. to the input jack of the device used for dubbing images
from your camcorder. page 88

Connecting to a computer

Symptom

Explanation/Solution

Your computer does not recognize your
camcorder.

• Disconnect the USB cable from the computer and camcorder, restart the computer, and

then connect the USB cable again correctly.

Cannot play back a video file properly on a
PC.

• You need a video codec to play back the file recorded on your camcorder. Install the

software provided with your camcorder. page 90

• Make sure you insert the connector in the correct orientation, and connect the USB cable to

the micro USB jack on your camcorder firmly.

• Disconnect the cable from the computer and camcorder, restart the computer, and then

connect the cable again properly.

• To play back an HD video file, you need a computer with better specifications.

Use a computer with the recommended specifications. page 89

Intelli-studio does not function properly.

• Exit the Intelli-studio application, and restart the Windows computer.

Intelli-studio does not start.

• Set

PC Software to On in the Settings menu or install Intelli-studio on the computer.

pages 90, 104