Samsung HMX-QF30BN-XAA - Manual (Page 118)

Troubleshooting
114
Appendixes
Symptoms and solutions
If these instructions do not solve your problem, contact your nearest Samsung authorized service center.
Power
Symptom Explanation/Solution
The camcorder does not turn on.
• The battery may not be installed in your camcorder. Insert the battery into the camcorder.
• The inserted battery may be discharged.
Charge the battery or replace it with a charged one.
• If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
The power turns off automatically.
• Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the camcorder
is automatically turned off ( Auto Power Off). To disable this option, change the setting of
Auto Power Off to Off. page 106
• The battery is almost exhausted. Charge the battery or replace it with a charged one.
The power cannot be turned off.
• Remove the battery or unplug the AC power adaptor, and connect the power supply to the
camcorder again before turning it on.
The battery discharges quickly.
• The temperature is too low.
• The battery is not fully charged. Charge the battery again.
• The battery has reached the end of its lifespan and cannot be recharged. Use another
battery.
Display
Symptom Explanation/Solution
The TV screen or LCD display has distorted
images or has stripes at the top/bottom or on
the left/right.
• This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa.
For more details, see the display specification. page 87
Unknown image appears on the LCD screen.
• The camcorder is in Demo mode. If you do not want to see Demo images, change the
setting Demo to Off. page 107