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Troubleshooting – Samsung HMX-QF30BN-XAA User Manual

Page 122

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Troubleshooting

118

Appendixes

Adjusting the image during recording

Symptom

Explanation/Solution

Image’s color balance is not natural.

• The white balance is incorrect. Set the proper

White Balance. page 45

A subject passing quickly through the frame
appears distorted.

• This is called the focal plane phenomenon. This is not a malfunction. Because of the way

the image device (CMOS sensor) reads out video signals, a subject passing through a frame
rapidly may appear to bend, depending on the recording conditions.

Playback on your camcorder

Symptom

Explanation/Solution

Playback (playback/pause) function does not
work.

• Image files recorded using another device may not play back on your camcorder.
• Check memory card compatibility. page 17

Photo images stored on a storage media are
not displayed in the actual size.

• Photo images recorded on other devices may not appear in their actual size. This is not an

error.

Playback is interrupted unexpectedly.

• Check if the AC power adaptor or battery back is properly connected and secure.

Playback on other devices (TV, etc.)

Symptom

Explanation/Solution

You cannot view the image on or hear the
sound from the connected device.

• Make sure that the connection cable is connected to the proper jack.

The image appears distorted on a TV.

• This phenomenon is caused by connecting to a TV with 4:3 aspect ratio.

You cannot view the image on or hear the
sound from a TV connected using the HDMI
cable.

• The camcorder cannot output Images from the HDMI jack if the material is copyright

protected.