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Troubleshooting – Samsung HMX-QF30BN-XAA User Manual

Page 121

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Troubleshooting

117

Appendixes

Storage Media

Symptom

Explanation/Solution

Memory card functions do not operate.

• Insert a memory card into your camcorder properly. page 16
• If you use a memory card formatted on a computer, format it again directly on your

camcorder. page 107

Image cannot be deleted.

• Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if

any. page 17

• You cannot delete a protected images. Release protection of the image using the Protect

function. page 67

You cannot format the memory card.

• Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if

any. page 17

• The memory card is not supported on your camcorder or card has some problems.

The data file name is not indicated correctly.

• The file may be corrupted.
• The file format is not supported by your camcorder.
• Only the file name is displayed if the directory structure complies with the international

standard.

Adjusting the image during recording

Symptom

Explanation/Solution

Focus does not adjust automatically.

• Set

Focus to Auto. (Video recording mode only) page 48

• The recording conditions are not suitable for auto focus. Adjust the focus manually. (Video

recording mode only) page 48

• The lens is dusty on the surface. Clean the lens and check the focus.
• Recording is being made in a dark location. Use a light to brighten the area.