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Troubleshooting – Samsung HMX-QF30BN-XAA User Manual

Page 120

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Troubleshooting

116

Appendixes

Recording

Symptom

Explanation/Solution

During recording, the date/time does not
display.

Date/Time Display is set to Off. Set the Date/Time Display to On. page 103

You cannot record a photo image.

• Set your camcorder to the photo recording mode. page 41
• Release the lock on the write-protection tab of the memory card if any.
• The storage media is full. Use a new memory card or format the storage media.

page 107 Or remove unnecessary images. page 65

You don’t hear the shutter sound when you
record a photo image.

• Set

Shutter Sound to On.

• When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the

Shutter Sound is disabled temporarily.

You don’t hear the beep sound.

• Set

Beep Sound to On.

• The Beep sound is turned off temporarily when you record videos.
• When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the Beep

Sound is disabled temporarily.

There is a time difference between the point
where you press the [

Recording start/stop]

button and the point where the recorded video
starts/stops.

• On your camcorder, there may be a slight time delay between the point where you press the

[

Recording start/stop] button and the actual point where the recorded video starts/stops.

This is not an error.

Horizontal stripes appear on the images.

• This can occur when recording images under a fluorescent lamp, sodium lamp, or mercury

lamp. This is not a malfunction.