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Technical support, Product returns – Vaisala DPT146 User Manual

Page 62

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User's Guide _______________________________________________________________________

60 ___________________________________________________________________ M211372EN-D

Technical Support

For technical questions, contact the Vaisala technical support by e-mail at

[email protected]

. Provide at least the following supporting

information:

- Name and model of the product in question
- Serial number of the product
- Name and location of the installation site
- Name and contact information of a technically competent person who

can provide further information on the problem.

Product Returns

If the product must be returned for service, see

www.vaisala.com/returns

.

It is important to protect the product from damage during the return

shipment:

- Put the yellow transport protection cap on the sensor head, if

available.

- Pack the product in the original product package.
- If the original package is not available, wrap at least 2 cm of

protective material around each individual product, for instance,

bubble wrap or plastic foam.

For contact information of Vaisala Service Centers, see

www.vaisala.com/services/servicecenters

.