Vaisala DM500 - Manual (Page 119)

Chapter 18 _____________________________________________________________ Maintenance
VAISALA ______________________________________________________________________ 117
- What was connected to the product and to which connectors?
- Input power source type, voltage and list of other items
(lighting, heaters, motors etc.) that were connected to the
same power output.
- What was done when the failure was noticed?
4. Include a detailed return address with your preferred shipping
method on the Problem Report.
5. Pack the faulty product using an ESD protection bag of good
quality with proper cushioning material in a strong box of
adequate size. Please include the Problem Report in the same
box.
6. Send the box to:
Vaisala Oyj
Contact person / Division
Vanha Nurmijärventie 21
FIN-01670 Vantaa
Finland
If only the sensor is faulty, return only the DMP501 sensing unit.