Telenav for Nextel Supported Devices: v2.2.5 for Motorola i830 - Manual (Page 38)

© TELENAV 2003-5 PAGE 38 OF 39
OK key. Then, highlight position, and REFRESH if necessary. If the screen shows SCANNING for
more than 60 seconds, you are probably in a poor GPS reception area.
Why does the GPS not work near buildings and other tall objects?
The GPS uses satellite signals from space to find out where it is. Therefore it needs a clear view of the
sky. Tall buildings and other objects that block the receiver’s view to the sky make it infeasible to
determine your location. Sometimes the satellites are not overhead but near the horizon; in these
cases the GPS must have a clear view of the horizon.
How do I enter my destination?
Your destination can be entered in three ways. The first way is to call 877-886-9762 or 408-523-1429
and “dictate” your destination address to the Voice Address Input System. Then you launch the
TeleNav application on your Java phone and this address automatically shows up in the recent
destinations list.
The second way to enter your destination is to type it in using the keypad. Details are provided above.
The third way is to go to www.telenav.com , log in, and then enter your destination address, or multiple
destination addresses (up to 10 since this is all the phone can display at once).
Why do I have to call in a phone number to enter an address?
There are multiple ways to enter an address: a) Call the Voice Address Input system and dictate the
address, b) preplan it by logging into
www.telenav.com , and c) entering directly on the phone keypad.
12. Customer Support
Send an e-mail with your questions or comments to the appropriate company’s Customer Service
Department, or enter a comment through the website. We monitor your e-mails and will promptly reply
to your inquiries.
TeleNav Inc.
2975 San Ysidro Way
Santa Clara, CA 95051
T: 408.245.3800
F: 408.245.0238
www.telenav.com
Technical Support
T: 88-TeleNav-4 (toll free)
[email protected]