Telenav for Nextel Supported Devices: v2.2.5 for Motorola i830 User Manual

Page 36

PAGE 36 OF 39

Preplanning

Click the Preplan My Trip link to enter new addresses for use within TeleNav on your phone. You can
also use this page to remove addresses you no longer need. After you use website preplanning, be
sure to use REFRESH LIST on your phone so that TeleNav can learn about the changes.

Customer Service

If you need to reach customer service, you can use the Contact Us link on the right side of the web
page after signing in, or send e-mail to

[email protected]

. You can also call us at 88-

TeleNav-4 (toll free) for most service issues.

If you need to migrate your TeleNav account to a different Java phone, please call technical support at
408-245-0196 ext 266. For security reasons, you cannot perform this change unassisted.

11. FAQ’s

My phone is not producing audible output during GPS Navigation

The most common cause of this problem is that setting the audio level to VibeAll has defeated the
phone speaker. To change this, with the phone cover closed, adjust the audio volume louder until the
level is set at 4 or 5.

How do I increase or decrease the voice prompt volume and control the backlighting?

The best way to control the volume is by creating a new “phone style”. A “phone style” defines the
phones behavior in various scenarios. You can control the ring type, backlight illumination, display font
size, voice volume, etc.

To change the voice prompt volume, follow these instructions:

1. Click

MENU

2. Highlight

and

SELECT

Styles

3. SELECT

[New Style]

4. Give it the name TELENAV

5. Highlight

and

SELECT

Voice Volume

6. Highlight

Speaker Vol and click CHNGE

7. Using the Oval 4-way Navigation key (between the make call and end buttons), change the

volume to the desired level. We recommend a setting of 3.

8. Click

9. Click

BACK

10. Highlight Backlight and click CHNGE

11. Scroll down to Continuous and click SELECT