HP ProLiant DL360 G5 Server - Manual (Page 83)

Troubleshooting 83
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page
83 )," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page
84 )." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 83 )
• General diagnosis flowchart (on page 84 )
• Server power-on problems flowchart (on page 86 )
• POST problems flowchart (on page 89 )
• OS boot problems flowchart (on page 90 )
• Server fault indications flowchart (on page 92 )
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General diagnosis flowchart (on page 84 )"
2 "Power-on problems flowchart (" Server power-on problems flowchart " on
page 86 )"
3 "POST problems flowchart (on page 89 )"
4 "OS boot problems flowchart (on page 90 )"
5 "Server fault indications flowchart (on page 92 )"