Uninstalling or retiring an hp sim cms – HP Insight Control User Manual
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4.
On the virtual machine guest, select Services, and then verify that WMI service is listed and
started.
5.
From the Systems Insight Manager CMS Control Panel, select Add or Remove Programs, and
then verify that Pegasus WMI Mapper 2.7 is installed.
6.
On the HP SIM CMS, select Services, and then verify that Pegasus WMI Mapper service is
listed and started.
7.
From the HP SIM console, select Options
→Protocol Settings→Global Protocol Settings, and
then verify that the correct user name and password are entered.
8.
Verify the Enable WBEM checkbox is selected.
9.
Verify that the correct user name and password are entered in the Systems Sign-in credentials
box of the guest.
10. Verify that no virtual machine guest host names begin with the underscore character.
11. To perform an Identity Systems event on the virtual machine guests, select Options
→Discovery.
12. On the HP SIM CMS, restart the WMI and WMI Mapper services. If the issue appears to be
specific to one virtual machine guest, then restart the WMI service on the specific virtual
machine.
13. Uninstall and reinstall WMI Mapper.
To install WMI on Microsoft Windows NT virtual machine guests, see
The virtual machine is discovered as an unmanaged system
For VMware and Microsoft Virtual Server virtual machines only, a virtual machine might appear
as unmanaged when you perform a discovery. To resolve this issue:
1.
Log in to HP SIM.
2.
Select to view a collection that shows the unmanaged systems.
3.
Select the unmanaged systems.
4.
Select Options
→Identify Systems, and then click Run Now.
5.
When identification is complete, return to step 2 to determine if any virtual machines are still
listed as unmanaged. If so, continue to perform steps 3 through 5 until all virtual machines
are listed as managed.
After all virtual machines are managed, they remain in that state even if you perform a discovery
again.
Uninstalling or retiring an HP SIM CMS
If you are uninstalling or retiring an HP SIM CMS, and you are moving HP SIM to a new CMS,
then you must unregister all virtual machine hosts that are registered to the HP SIM CMS before
you perform the uninstallation.
To unregister virtual machine hosts, from the HP SIM toolbar, select Configure
→Virtual
Machine
→Unregister Virtual Machine Host
If the virtual machine hosts are not unregistered, then an error message appears when you attempt
to register the virtual machine host to the new HP SIM CMS.
If the original HP SIM CMS is not available, then register the virtual machine hosts to the new HP
SIM CMS:
1.
Restart the VMM Agents on the virtual machine host.
2.
To register the virtual machine host on the new CMS, select Configure
→Virtual
Machine
→Register Virtual Machine Host
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Troubleshooting