6 troubleshooting – HP Insight Control User Manual
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Handling semi-automatic pre-failure events with the vCenter Server DRS cluster enabled in the
vCenter Server...................................................................................................................24
Handling automatic pre-failure events using the Set Alternate host feature..................................24
Handling semi-automatic events using the Set Alternate host feature..........................................25
Virtual machine customization fails during template deployment ..............................................27
Deploying a virtual machine on a host with password having special character (") embedded
within it, fails to work as expected........................................................................................27
VMM API does not work with Datastores/VMs named with special characters ~,^,| ..................27
Changing the SCVMM server credentials is not reflected in UI VMM status icon.........................28
User does not have the option to change the VM name in the “Select VM Backup Repository
Location” step of the create backup wizard............................................................................28
Deploy template in Hyper-V hangs at 25% and job remains incomplete....................................28
VMM loses connectivity to the Hyper-V nodes........................................................................28
VMM loses communication with Vcenter...............................................................................28
Virtual machine host and guest icons do not appear in VMM..................................................28
Insight Control virtual machine management does not display the system name, system IP address,
and operating system.........................................................................................................28
Critical status appears for a virtual machine host in VMM.......................................................29
A blank page appears when you launch VMM from HP SIM...................................................29
Virtual machine status is not updated....................................................................................29
Virtual machine guest information becomes inaccessible from VMM.........................................30
A virtual machine host appears in VMM multiple times...........................................................30
Live Move fails after SAN move...........................................................................................30
Virtual machine host experiences extremely slow response time................................................30
Insight Control virtual machine management demo licensing....................................................30
If the same backup is restored multiple times, then the Restore Virtual Machine from backup
operation fails...................................................................................................................30
Recovery of virtual machine fails with incompatible hardware configurations.............................30
An error occurs when you click Remote Desktop.....................................................................30
Stop VM task does not perform as expected on Xen on RHEL 5.4 x86 virtual machine hosts........31
Error message Unknown to VMM appears when performing the copy operation on a virtual
machine...........................................................................................................................31
Restarting VMM service while any guest VM lifecycle operation or guest VM movements across
hosts is in progress will result in failure..................................................................................31
Copied or moved Xen virtual machine guest does not start on the destination host......................31
Handle virtual machine host prefailure events task does not progress........................................31
HTTP ERROR: 500 Internal Server Error message appears during a VMM move or copy
operation..........................................................................................................................32
Insight Control virtual machine management cannot move virtual machines with certain disk
types................................................................................................................................32
Virtual machine files are not deleted after a move for Xen hypervisors.......................................32
Virtual machine devices might not be available after a copy or move.......................................32
Launching the remote console from VMM console might fail....................................................32
Insight Control virtual machine management does not display Quick Move option for HA configured
Microsoft Hyper-V server virtual machines in the Move wizard..................................................32
Hyper-V R2 host virtual machines recovered on alternate host using Failed Host Recovery cannot
be powered on..................................................................................................................33
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