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HP Insight Control User Manual

Page 32

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vCenter Server. To enter maintenance mode, all virtual machines must be powered down or
migrated to other virtual machine hosts. Manual intervention might be required to complete this
task.

HTTP ERROR: 500 Internal Server Error

message appears during a VMM

move or copy operation

This error can occur when the network is busy during the move or copy operation.

To resolve this issue, refresh the browser window.

Insight Control virtual machine management cannot move virtual machines with certain
disk types

Insight Control virtual machine management does not move or copy virtual machines with the
following disk types when installed with the indicated virtualization technology.

Unsupported disk types include the following:

Linked disk

Differencing disk

Physical (RAW) disk

Virtual machine files are not deleted after a move for Xen hypervisors

Insight Control virtual machine management does not delete virtual machine guest files after a
move, enabling the virtual machine guest to be restored on the source host.

Virtual machine devices might not be available after a copy or move

Reconfigure the virtual network connections on the moved or copied virtual machine guest.

Launching the remote console from VMM console might fail

All virtual machine host port numbers are changed when you modify the configuration setting.

Verify the installation of VMware Management Interface software, indicated by the presence of
the VMware Management Interface directory within the VMware installation directory. For
information, see the VMware Knowledge Base Answer ID 793 at

http://www.vmware.com/

support/kb

.

Also, verify that the Web port is 8222, the default port. If it is not, update the Web port in VMM
configuration setting:
1.

In the C:\Program Files\HP\VMM\bin directory, locate the hpvmm.conf file.

2.

Modify the port number specified in the VMwaregsxport to the default port.

3.

Save the file, and then restart VMM services.

VMware ESX Server—Verify that the VMware ESX Server Web port is 80, the default port. If
it is not, then update the Web port in VMM configuration setting:
1.

In the C:\Program Files\HP\VMM\bin directory, locate the hpvmm.conf file.

2.

Modify the port number specified in the VMwareesxport to the default port.

3.

Save the file, and then restart VMM services.

Insight Control virtual machine management does not display Quick Move option for
HA configured Microsoft Hyper-V server virtual machines in the Move wizard

Ensure the HA configured Microsoft Hyper-V server virtual machine is listed in the Microsoft Failover
Cluster Management tool.

Check whether domain credentials are provided in system sign-in credentials of HP SIM credentials
settings, and the Microsoft Hyper-V server host is registered properly. If the credentials are not

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Troubleshooting