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HP Netserver E Server series User Manual

Page 42

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Chapter 5

Troubleshooting

36

2. If the display image does not align with the screen (usually after you have

changed resolutions), use the display’s controls to center the image. Refer
to the monitor manual for information about the controls.

3. If the screens generated by the applications do not look right, check the

application manual to find out which video standard is required. Also
check your monitor manual to find out which refresh rate is required. If
you can read the screen, use the Display option in the Windows Control
Panel to change the refresh rate, otherwise use the Setup program.

4. If the screen goes blank after Windows has booted, contact your HP

support organization.

The Keyboard or Mouse Does Not Work

1. Check that the keyboard and mouse are connected to the correct

connectors. Refer to the I/O panel label on the rear panel of the NetServer.

2. Check that the mouse is correctly defined in the Windows Control Panel.

3. Clean the mouse ball and rollers using a lint-free cloth.

The CD-ROM Drive Does Not Work

1. Check that a CD is inserted in the drive.

2. Check that the power and data cables are correctly connected to

the device.

3. Check that the CD-ROM is configured correctly in the Startup Center

menu located under the Security menu in the Setup program.

4. If you intend to boot from the CD, make sure that option is enabled in the

Setup program.

5. For further information, see your CD-ROM documentation.

A SCSI Device Does Not Work

If error messages display on the monitor indicating a failure of a SCSI hard disk
or tape backup device, perform these checks:

1. Verify that the power cable is securely connected to the drive, and that the

flat cable is securely connected to the drive and to the SCSI
controller board.