HP XP P9500 Storage User Manual
Page 58

1.
Do one of the following:
•
If you are using the RAID Manager-window log, locate the error code you are investigating.
An example error code in the RAID Manager-window log is:
It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on
Serial#(64015)
•
If using the operation log file, locate the error code you are investigating. An example
error code in the log file is:
11:06:03-37897-10413- SSB = 0xb9a0,2089
2.
Locate the SSB1 and SSB2 codes. In both examples above, these codes appear to the right
of the equal symbol (=).
•
The SSB1 code consists of the alpha-numeric characters which are the last four digits on
the left of the comma (,). Examples:
B9E1
in the RAID Manager-window log
b9a0
in the operation log file
•
The SSB2 code consists of the alphanumeric characters which are last four digits on the
right of the comma (,). Examples:
0xB901 in the RAID Manager-window log
2089 in the operation log file
3.
In the following table, locate the description of the SSB1/SSB2 error code combination.
For errors not described in the table, contact HP Technical Support.
NOTE:
(For BC Z) Some related software names in the following table refer to the mainframe
version. For example, it may be inferred that Continuous Access Journal or Cnt Ac-J can be replaced
with Continuous Access Journal Z or Cnt Ac-J Z.
Table 7 RAID Manager Error Codes
Description
SSB2 code
Error occurred in BC Z pair operation.
-
The pair operation was rejected because the Thin Provisioning or Smart Tiers V-VOL you specified
was not associated with a pool.
200D
The At-Time Split was rejected because the Cnt Ac-J pair was not in DUPLEX status, split (Split/SUSPOP
status), or suspended (Suspend/SUSPER status). The Cnt Ac-J S-VOL was the BC Z P-VOL included in
the consistency group on which the At-Time Split was performed.
201B
The Quick Restore operation was rejected because the cache mode of the P-VOL you specified was
different from the cache mode of the external S-VOL.
2026
The pair operation was rejected because the volume you specified as a P-VOL was a quorum disk.
2036
The pair operation was rejected because the volume you specified as an S-VOL was a quorum disk.
2037
The volume you specified as a P-VOL was a volume using two mirrors included in the 3-Cnt Ac-J Z DC
multi-targetor cascade configuration. The operation was rejected because the volume was used as a
Cnt Ac-J Z pair volume.
2043
The volume you specified as an S-VOL was a volume using two mirrors included in the 3-Cnt Ac-J Z
DC multi-targetor cascade configuration. The operation was rejected because the volume was used
as a Cnt Ac-J Z pair volume.
2044
The pair operation was rejected because the current microcode version does not support the P-VOL
capacity you specified.
2047
The pair operation was rejected because the current microcode version does not support the S-VOL
capacity you specified.
2048
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Troubleshooting