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HP XP P9500 Storage User Manual

Page 58

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1.

Do one of the following:

If you are using the RAID Manager-window log, locate the error code you are investigating.
An example error code in the RAID Manager-window log is:

It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on

Serial#(64015)

If using the operation log file, locate the error code you are investigating. An example
error code in the log file is:

11:06:03-37897-10413- SSB = 0xb9a0,2089

2.

Locate the SSB1 and SSB2 codes. In both examples above, these codes appear to the right
of the equal symbol (=).

The SSB1 code consists of the alpha-numeric characters which are the last four digits on
the left of the comma
(,). Examples:

B9E1

in the RAID Manager-window log

b9a0

in the operation log file

The SSB2 code consists of the alphanumeric characters which are last four digits on the
right of the comma
(,). Examples:

0xB901 in the RAID Manager-window log

2089 in the operation log file

3.

In the following table, locate the description of the SSB1/SSB2 error code combination.

For errors not described in the table, contact HP Technical Support.

NOTE:

(For BC Z) Some related software names in the following table refer to the mainframe

version. For example, it may be inferred that Continuous Access Journal or Cnt Ac-J can be replaced
with Continuous Access Journal Z or Cnt Ac-J Z.

Table 7 RAID Manager Error Codes

Description

SSB2 code

Error occurred in BC Z pair operation.

-

The pair operation was rejected because the Thin Provisioning or Smart Tiers V-VOL you specified
was not associated with a pool.

200D

The At-Time Split was rejected because the Cnt Ac-J pair was not in DUPLEX status, split (Split/SUSPOP
status), or suspended (Suspend/SUSPER status). The Cnt Ac-J S-VOL was the BC Z P-VOL included in
the consistency group on which the At-Time Split was performed.

201B

The Quick Restore operation was rejected because the cache mode of the P-VOL you specified was
different from the cache mode of the external S-VOL.

2026

The pair operation was rejected because the volume you specified as a P-VOL was a quorum disk.

2036

The pair operation was rejected because the volume you specified as an S-VOL was a quorum disk.

2037

The volume you specified as a P-VOL was a volume using two mirrors included in the 3-Cnt Ac-J Z DC
multi-targetor cascade configuration. The operation was rejected because the volume was used as a
Cnt Ac-J Z pair volume.

2043

The volume you specified as an S-VOL was a volume using two mirrors included in the 3-Cnt Ac-J Z
DC multi-targetor cascade configuration. The operation was rejected because the volume was used
as a Cnt Ac-J Z pair volume.

2044

The pair operation was rejected because the current microcode version does not support the P-VOL
capacity you specified.

2047

The pair operation was rejected because the current microcode version does not support the S-VOL
capacity you specified.

2048

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Troubleshooting