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Remote support and analysis tools, Hp instant support enterprise edition, Web-based enterprise service – HP ProLiant DL365 G5 Server User Manual

Page 75: Open services event manager

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Configuration and utilities 75

From within Survey Utility

From within operating system-specific IML viewers

o

For NetWare: IML Viewer

o

For Windows®: IML Viewer

o

For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

74

)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Remote support and analysis tools

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a
feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to

identify and prevent potential critical problems. Through remote diagnostic scripts and vital system

configuration information collected about your systems, ISEE enables fast restoration of your systems.

Install ISEE on your systems to help mitigate risk and prevent potential critical problems.
For more information on ISEE, refer to the HP website
(

http://www.hp.com/hps/hardware/hw_enterprise.html

).

To download HP ISEE, visit the HP website (

http://www.hp.com/hps/hardware/hw_downloads.html

).

For installation information, refer to the HP ISEE Client Installation and Upgrade Guide

(

ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf

).

Web-Based Enterprise Service

WEBES enables administrators to manage hardware events proactively, either locally or online. The

service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP
and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary

error logs.
For more information, refer to the HP website (

http://h18000.www1.hp.com/support/svctools/

).

Open Services Event Manager

OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis,

and notification. The tool gathers event data from SNMP traps or information provided over an HTTP

interface and notifies an administrator or HP through SMTP and ISEE.
For more information, refer to the HP website (

http://h18000.www1.hp.com/support/svctools/

).