beautypg.com
Contents 5
HP Instant Support Enterprise Edition................................................................................................ 75
Web-Based Enterprise Service......................................................................................................... 75
Open Services Event Manager ........................................................................................................ 75
Keeping the system current ....................................................................................................................... 76
Drivers ......................................................................................................................................... 76
ProLiant Support Packs ................................................................................................................... 76
Operating system version support .................................................................................................... 76
System Online ROM flash component utility ...................................................................................... 76
Change control and proactive notification ........................................................................................ 77
Care Pack .................................................................................................................................... 77
Troubleshooting .......................................................................................................................... 78
Troubleshooting resources ........................................................................................................................ 78
Pre-diagnostic steps ................................................................................................................................. 78
Important safety information............................................................................................................ 78
Symptom information ..................................................................................................................... 80
Prepare the server for diagnosis ...................................................................................................... 81
Loose connections ................................................................................................................................... 81
Service notifications................................................................................................................................. 82
Troubleshooting flowcharts ....................................................................................................................... 82
Start diagnosis flowchart ................................................................................................................ 82
General diagnosis flowchart ........................................................................................................... 83
Server power-on problems flowchart ................................................................................................ 85
POST problems flowchart ............................................................................................................... 88
OS boot problems flowchart ........................................................................................................... 89
Server fault indications flowchart ..................................................................................................... 91
POST error messages and beep codes ....................................................................................................... 93
Battery replacement .................................................................................................................... 94
Regulatory compliance notices ..................................................................................................... 95
Regulatory compliance identification numbers ............................................................................................. 95
Federal Communications Commission notice............................................................................................... 95
FCC rating label............................................................................................................................ 95
Class A equipment......................................................................................................................... 95
Class B equipment ......................................................................................................................... 95
Declaration of conformity for products marked with the FCC logo, United States only....................................... 96
Modifications.......................................................................................................................................... 96
Cables................................................................................................................................................... 96
Canadian notice (Avis Canadien).............................................................................................................. 97
European Union regulatory notice ............................................................................................................. 97
Disposal of waste equipment by users in private households in the European Union......................................... 98
Japanese notice ...................................................................................................................................... 98
BSMI notice ............................................................................................................................................ 98
Korean notice ......................................................................................................................................... 99
Laser compliance .................................................................................................................................... 99
Battery replacement notice........................................................................................................................ 99
Taiwan battery recycling notice............................................................................................................... 100
Power cord statement for Japan............................................................................................................... 100
Electrostatic discharge............................................................................................................... 101
Preventing electrostatic discharge ............................................................................................................ 101
Grounding methods to prevent electrostatic discharge................................................................................ 101
Specifications........................................................................................................................... 102
