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Troubleshooting, Solving problems – HP OmniBook 800 Notebook PC User Manual

Page 57

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7. Troubleshooting

Solving Problems.

If you run into problems using your OmniBook, you can use the suggestions in this
chapter for getting back on track. You can also check the contents and index for
pointers to related information.

If you have questions that this manual doesn’t answer, you can

See the troubleshooting chapter in the OmniBook Installation and Setup Guide if
you have problems that interfere with turning on or starting the OmniBook.

Look at the online Help for Windows and other applications.

Check with your computer system administrator, if you have one.

Check your local library or bookstore for other books about Windows, MS-DOS,
and other applications.

Contact your dealer, or contact Hewlett-Packard. See the OmniBook Support
and Service
booklet or open OmniBook Support in the online OmniBook Library.

Solving Problems

This section separates problems into the following categories:

Printing problems.

Memory problems.

Mouse problems.

File, drive, and PC card problems.

Communications problems.

Sound problems.

Display problems.

Power problems.

Lockup problems.

Printing Problems

If a serial printer doesn’t print

Check that you’re using a proper cable or cable adapter.

Select the Fast Printing Direct To Port option—in OmniBook Tools click
Connections and Printers, then select the serial printer and click Connect.

If an infrared printer doesn’t print

If you’re printing to an infrared printer, make sure its port is set to LPT3 (not
LPT1). Check the printer’s settings. You can also try using COM4 instead.

Start Infrared Monitor before you print.