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HP OmniBook 3100 Notebook PC User Manual

Page 43

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43

Hard Disk Drive Problems

If the OmniBook’s hard drive doesn’t spin

Check the power source.

Remove and reinsert the hard drive. See the OmniBook Reference Guide for
instructions.

If the hard disk makes buzzing or whining noise

Back up the drive immediately.

Check for alternate noise sources, such as the fan or a PC Card drive.

If files are corrupted

For Windows 95 and Windows NT 4.0

Run the McAfee VirusScan program; see

"To install McAfee VirusScan."

For Windows 95 Only

If you’re using Windows 95, you can run the Scandisk surface scan to check the
platter. (This is not available in Windows NT 4.0). From the Start menu, click
Programs, Accessories, System Tools, Scandisk.

Use the Recovery CD to restore the original files.

Infrared Problems

If you have problems with infrared communications

Windows NT 4.0 does not support infrared devices.

Make sure the infrared light path is not blocked.

Check settings in the BIOS Setup utility.

1. From the Start menu, shut down, then restart the OmniBook.

2. When you see the HP logo, press F2 to enter the BIOS Setup utility.

3. From the System Devices menu, check that Infrared Port is enabled.

4. Press F10 to save and exit the BIOS Setup utility.

For infrared communications, an infrared driver must be installed and a BIOS
Setup setting must be enabled. For details, refer to the driver’s Readme file
located in \OmniBook\drivers.

Check that only one application is using the infrared port.

If you have Standard IR and Fast IR computers communicating with each other,
make sure that they are set to the highest common speed (115200 baud).

Remove any PC Cards. An infrared IRQ conflict is possible if two PC Cards are
plugged in at the same time.

If an infrared printer doesn’t print

Make sure the infrared light path is not blocked.

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