HP OmniBook 3100 Notebook PC - Manual (Page 41)

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• See the printed OmniBook Reference Guide. You can obtain a backup copy of
this guide from the OmniBook website (http://www.hp.com/omnibook).
• Check OmniBook Notes for the most current troubleshooting suggestions (Start,
Programs, OmniBook Library, OmniBook Notes).
• Look at the online Help for Windows and other applications.
• Check with your computer system administrator, if you have one.
• Check your local library or bookstore for other books about Windows, MS-DOS,
and other applications.
• Contact your dealer, or contact Hewlett-Packard. See the OmniBook Support
and Service booklet or open OmniBook Support in the online OmniBook Library.
• Click Start and Help to use the Windows “troubleshooters” provided for several
types of common problems. On the Contents tab, open the Troubleshooting
book, then start the desired troubleshooter.
Accessory Problems
If a port on a dock isn’t working
• Check that ac power is connected.
• Try using the corresponding OmniBook port while undocked.
If you can’t boot from a CD in the CD-ROM drive
• Make sure the CD is a bootable CD, such as the Recovery CD.
•
Make sure the CD-ROM drive is seated correctly in the OmniBook—remove and
reinsert.
• If you always want to boot from a CD, check boot order in the BIOS Setup utility.
1. From the Start menu, shut down, then restart the OmniBook.
2. When you see the HP logo, press F2 to enter the BIOS Setup utility.
3. Open the Boot menu. The default boot order is
• Diskette Drive
• Hard Drive
• CD-ROM Drive
4. If CD-ROM Drive is not option 1, use the arrow keys to select CD-ROM
Drive.
5. Press F6 to move up (or F5 to move down) in the list.
6. Press F10 to Save and Exit the BIOS Setup utility.
• Make sure you are using an internal OmniBook CD-ROM drive module. You
cannot boot from an external CD-ROM drive, which you can connect to the
OmniBook via a PC Card SCSI connection.
•
Reset the OmniBook.
If a Zip drive isn’t working