HP Deskjet 9800 Printer series - Manual (Page 117)

Clearing jams
Use the following methods to locate and clear a paper jam. For information on how to avoid jams,
see
Tips for avoiding paper jams .
NOTE To prevent jammed paper from tearing off inside the printer, try to grasp jammed
paper with both hands and exert even pressure on both sides while pulling the paper towards
you.
WARNING! Be sure to turn off the printer and unplug it before performing this procedure.
Clearing a paper jam while printer parts are moving could cause injury.
1 Turn off the printer and then unplug it.
2 Remove the rear access panel, pull out any jammed paper, and then reinsert the rear access
panel.
Clearing jams 107