HP XP P9500 Storage - Manual (Page 61)

Response Cause
Check the error and make the necessary correction. The S-VOL’s HDD or external storage has an error.
Check the error and make the necessary correction. The P-VOL’s HDD or external storage has an error.
Troubleshooting with RAID Manager
This section provides troubleshooting information for operations performed using RAID Manager.
The following describes RAID Manager error codes and instructions for using them. Also, see
“Troubleshooting the consistency group pair-split” (page 68) .
When using RAID Manager, you can identify the cause of an error by referring to either of the
following:
•
The log displayed in the RAID Manager window.
•
The error code in the RAID Manager operation log file. The default location for this file is:
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
where * = instance number, and, HOST = host name
1. Do one of the following:
•
If you are using the RAID Manager-window log, locate the error code you are investigating.
An example error code in the RAID Manager-window log is:
It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on
Serial#(64015)
•
If using the operation log file, locate the error code you are investigating. An example
error code in the log file is:
11:06:03-37897-10413- SSB = 0xb9a0,2089
2. Locate the SSB1 and SSB2 codes. In both examples above, these codes appear to the right
of the equal symbol (=).
•
The SSB1 code consists of the alpha-numeric characters which are the last four digits on
the left of the comma (,). Examples:
B9E1 in the RAID Manager-window log
b9a0 in the operation log file
•
The SSB2 code consists of the alphanumeric characters which are last four digits on the
right of the comma (,). Examples:
0xB901 in the RAID Manager-window log
2089 in the operation log file
3. In the following table, locate the description of the SSB1/SSB2 error code combination.
For errors not described in the table, contact HP Technical Support.
NOTE: (For BC Z) Some related software names in the following table refer to the mainframe
version. For example, it may be inferred that Continuous Access Journal or Cnt Ac-J can be replaced
with Continuous Access Journal Z or Cnt Ac-J Z.
Table 10 RAID Manager Error Codes
Description SSB2 code
Error occurred in BC pair operation. -
The pair operation was rejected because the Thin Provisioning or Smart Tiers V-VOL you specified
was not associated with a pool. 200D
Troubleshooting with RAID Manager 61