Message logs and application error messages, Validating the configuration, Problem – HP Remote Insight Lights-Out Edition II Board User Manual
Page 97: Validating, The configuration
Troubleshooting 97
The log contains information to help solve the problem. If the problem persists, see "Frequently asked
)" and "Before contacting Technical Support (on page
)" for further assistance.
Message logs and application error messages
The Insight Integration creates many files that can contain a variety of installation and operational
messages. If you are having problems with HP Network Node Manager and the Insight Integration, view
these files for further information and problem analysis.
See "Validating the configuration (on page
)" to confirm that the Insight Integration has installed
correctly and to resolve any problems.
•
Error messages from all processes of the Insight Integration are logged to the file
TMP/CIMOVERR.LOG or TEMP\CIMOVERR.LOG.
•
Installation messages from the Insight Integration are logged to the file tmp/ciminstall.log on UNIX®
and the file %OV_BIN%\ciminstall.log on Windows.
•
Uninstall messages from the Insight Integration are logged to the file tmp/cimuninstall.log on
UNIX®and the file %OV_BIN%\cimuninstall.log on Windows.
•
Install and uninstall error messages are logged to the file tmp/cimerror.log on UNIX® and the file
%OV_BIN%\cimerror.log on Windows.
If problems persist, contact HP Technical Support.
Validating the configuration
To verify that the application is configured properly, the following tools are provided in the
$OV_INSTALL/TOOLS/CPQ directory. Run the following tools from a command line prompt to display
relevant messages and appropriate actions.
•
CPQCHKSNMP checks for SNMP connectivity with a given node and given community string.
•
CPQCHKAGNT detects whether the SNMP master agent and the HP Management Agents are active
on a given node. The following is an example of the syntax:
CPQCHKAGNT [-n nodename -f filename : Hostname/IP-Address of node]
•
CPQCHECK checks for:
o
Valid values in the environment variables
o
The presence of all the configuration files required by the Insight Integration
o
Syntax of all the configuration files
o
Authorization of the package
o
The presence of all the registration files required by the application
The process within the CPQCHECK utility can also be performed individually by using the following
commands:
•
CPQCHKENV checks for the following environment variables:
o
IPMAP_NO_SYMBOL_CHANGES=TRUE
o
OV_BIN
•
CPQCHKREG checks for the presence of all the registration files.