Troubleshooting, Frequently asked questions, For info – HP Remote Insight Lights-Out Edition II Board User Manual
Page 94
Troubleshooting 94
Troubleshooting
Frequently asked questions
Why are there undefined alarms in the event log?
If alarms similar to the following continue to appear in the Alarm Browser, the trap definitions for the
integration module might not be installed correctly. Verify that the trap definition files are properly
installed.
Reload the trap definitions by executing
xnmevents -load newtraps.cpq,
and then stop and
restart the HP NNM services using the
OVSTOP
and
OVSTART
commands.
In the following messages, nnmsystem.mse.com is the name of the server running NNM.
- Normal Fri Sep 13 10:30:16 nnmsystem.mse.com Received event
.1.3.6.1.4.1.232.1.3.2.0.3001 (enterprise:.1.3.6.1.4.1.232.1.3.2
generic:6 specific:3001), no format in trapd.conf. 1 args: [1]
private.enterprises.compaq.cpqStdEquipment.3.2 (Integer): 7215
- Normal Fri Sep 13 10:30:16 nnmsystem.mse.com Received event
.1.3.6.1.4.1.232.1.3.11.0.3003 (enterprise:.1.3.6.1.4.1.232.1.3.11
generic:6 specific:3003), no format in trapd.conf. 1 args: [1]
private.enterprises.compaq.cpqStdEquipment.3.11 (Integer): 7215
- Normal Fri Sep 13 10:30:16 nnmsystem.mse.com Received event
.1.3.6.1.4.1.232.1.3.3.0.3002 (enterprise:.1.3.6.1.4.1.232.1.3.3
generic:6 specific:3002), no format in trapd.conf. 1 args: [1]
private.enterprises.compaq.cpqStdEquipment.3.3 (Integer): 7215
- Normal Fri Sep 13 10:30:17 nnmsystem.mse.com Received event
.1.3.6.1.4.1.232.1.3.2.0.3001 (enterprise:.1.3.6.1.4.1.232.1.3.2
generic:6 specific:3001), no format in trapd.conf. 1 args: [1]
private.enterprises.compaq.cpqStdEquipment.3.2 (Integer): 7217
Why are known HP nodes not classified as HP servers on the NNM map?
Complete the following steps to verify communication with the system:
1.
Right-click the node, and then select Object Properties.
2.
Open a command prompt and ping the selection name displayed in the Object Properties dialog
box.
3.
If you cannot ping the selection name, add it to the hosts file on the system. The device should be
classified correctly.
4.
If this action has no effect, verify that the console can communicate with the HP Insight Management
Agents.
5.
Run cpqchksnmp in the %OV_MAIN_PATH%/install/tools/cpq directory to verify that a system is
running SNMP. For example:
cpqchksnmp 172.25.162.30 public
6.
Run cpqchkagnt in the %OV_MAIN_PATH%/install/tools/cpq directory to verify that a system is
running the HP agents. For example:
cpqchkagnt -n 172.25.162.30