Canon Wireless File Transmitter WFT-E7A - Manual (Page 99)

99
Handling Error Messages
Is the pairing software running?
X Start the pairing software and follow the instructions to re-establish the connection (p.48).
Are the transmitter and wireless LAN terminal configured with the same encryption
key for authentication?
X This error occurs if the encryption keys do not match when the authentication method for
encryption is [Open system].
The setting is case-sensitive, so check upper- and lower-case characters. Make sure the
correct encryption key for authentication is entered on the transmitter (p.24).
Are the target computer and wireless LAN terminal on?
X Turn on the target computer and wireless LAN terminal.
What to check on the transmitter
Is the transmitter’s network setting set to [Auto setting], or its IP address setting
set to [Auto assign]?
X If you are not using a DHCP server, set the transmitter’s network setting to [Manual
setting] and IP address setting to [Manual setting] (p.27).
What to check on the DHCP server
Is the DHCP server on?
X Turn the DHCP server on.
Are there enough addresses for assignment by the DHCP server?
X Increase the number of addresses assigned by the DHCP server.
X Remove devices assigned addresses by the DHCP server from the network to reduce the
number of addresses in use.
Is the DHCP server functioning correctly?
X Check the DHCP server settings to make sure it is functioning correctly as a DHCP
server.
X If applicable, ask your network administrator to ensure that the DHCP server can be used.
11: Connection target not found
12: Connection target not found
21: No address assigned by DHCP server
Handling Error Messages 21 - 26
Check the following points when responding to errors numbered 21 - 26.
Are the transmitter and wireless LAN terminal configured with the same encryption key for
authentication?
X This error occurs if the encryption keys do not match when the authentication method for
encryption is [Open system]. The setting is case-sensitive, so check upper- and lower-case
characters. Make sure the correct encryption key for authentication is entered on the transmitter
(p.24).
COP
Y