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Page 164

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Troubleshooting

164

Buffer overflow. Recording was stopped.

- The data transfer rate was too high for the memory card in use and the recording was stopped.

Replace the memory card with one rated SD Speed Class 2, 4, 6 or 10.

- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer

to write data on the memory and recording may stop. Save your recordings (

0 134) and

initialize the memory (

0 39).

Built-in memory error

- The built-in memory could not be read. Contact a Canon Service Center.

Built-in memory is full

- The built-in memory is full (“f End” appears on the screen). Delete some recordings (

0 97,

129) to free some space. Alternatively, save your recordings (

0 134) and initialize the built-in

memory (

0 39).

Built-in memory writing error Attempt to recover the data?

- This message will appear the next time you turn on the camcorder if power supply was

accidentally interrupted while the camcorder was writing to the memory. Select [Recover] to try
to recover the recordings.

Cannot access the built-in memory

- There is a problem with the built-in memory. Contact a Canon Service Center.

Cannot communicate with the battery pack. Continue using this battery pack?

- You attached a battery pack that is not recommended by Canon for use with this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may

be a problem with the camcorder or battery pack. Consult a Canon Service Center.

Cannot convert

- Cannot access the memory card. Check the memory card and make sure it is inserted

correctly.

- You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended memory card

(

0 35).

- There was an error creating the file name. Set 8

[Photo Numbering] to [Reset] and

initialize the memory card (

0 39) or delete all the photos (0 129) and converted SD movies

(

0 97).

Cannot copy

- The total size of the scenes you selected to copy exceeds the available space on the memory

card. Delete some recordings on the memory card (

0 97, 129) or reduce the number of

scenes to copy.

- The memory card already contains the maximum number of scenes (3,999 scenes). Delete

some scenes (

0 97) to free some space.

- The gallery already contains the maximum number of stories (98 stories in any one given

memory). Delete some stories (

0 99) to free some space.

Cannot divide the scene. Initialize only using the camcorder.

- The scene could not be divided because the camcorder’s internal scene management data log

is full. Save your recordings (

0 134) and initialize the memory (0 39). Transfer back the

backup files and try dividing the scene again.

Cannot enter standby mode now

- The camcorder cannot enter standby mode if the remaining battery charge is too low. Charge

or replace the battery pack (

0 21).

Cannot load canvas

- The canvas file that was saved on the memory is corrupted.
- Canvas data cannot be read from canvas files created using other devices.

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