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Cop y – Canon XA10 User Manual

Page 159

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Troubleshooting

159

Recording

Pressing

g will not start recording.

- You cannot record while the camcorder is writing previous recordings onto the memory (while

the ACCESS indicator is on or flashing). Wait until the camcorder has finished.

- The memory is full or it already contains the maximum number of scenes (3,999 scenes). Delete

some recordings (

0 97, 129) or initialize the memory (0 39) to free some space.

The point where

g was pressed does not match the beginning/end of the recording.

- There is a slight interval between pressing

g and the actual start/end of recording.

This is not a malfunction.

The camcorder will not focus.

- Autofocus does not work on the subject. Focus manually (

0 50).

- The lens or Instant AF sensor is dirty. Clean the lens or sensor with a soft lens-cleaning cloth

(

0 173). Never use tissue paper to clean the lens.

When a subject flits across in front of the lens, the image appears slightly bent.

- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in

front of the camcorder, the image may seem slightly warped. This is not a malfunction.

Changing the operating mode between recording (

N)/record pause (M)/playback (A) takes

longer than usual.

- When the memory contains a large number of scenes, some operations may take longer than

usual. Save your recordings (

0 134) and initialize the memory (0 39).

Movies or photos cannot be recorded properly.

- This may occur as movies and photos are recorded/deleted over time. Save your recordings

(

0 134) and initialize the memory (0 39).

Cannot record a photo while recording movies.

- You cannot take photos in

mode, while the digital zoom is activated (

0 146), while

fading in or fading out a scene (

0 87) or while using double slot recording (0 38).

After using the camcorder for a long time, it becomes hot.

- The camcorder may become hot after using it continuously for long periods of time; this is not

a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for
a short while, it may indicate a problem with the camcorder. Consult a Canon Service Center.

Cannot create a new story.

- A memory can contain a maximum of 98 user-created stories. Delete some stories from the

gallery (

0 99) or select a different memory (0 37).

Playback

Cannot copy/move scenes in a story.

- The memory is full. Delete some recordings (

0 97, 129) to free some space.

Cannot delete a scene.

- You may not be able to delete scenes recorded or edited using another device.

Deleting scenes takes longer than usual.

- When the memory contains a large number of scenes, some operations may take longer than

usual. Save your recordings (

0 134) and initialize the memory (0 39).

Cannot capture a video snapshot scene from a movie.

- You cannot capture video snapshot scenes from scenes recorded or edited using another

device.

- The memory is full. Delete some recordings (

0 97, 129) to free some space.

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