Brother MFC-6800 - Manual (Page 6)

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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
This warranty is given only to the first end-use
purchaser of the accompanying product
(referred to in this warranty as “this Product”).
What is covered: Brother warrants to you
for the Warranty Period that there are no
defects in the materials, workmanship or
Year 2000 compliance of this Product. The
“Warranty Period” is 1 year from the date
you purchased this product. The “Warranty
Period” for consumable items, such as Print
Heads, Toner, Drums, Ink Cartridges, Print
Cartridges, Refill Ribbons, Therma PLUS
Paper and Thermal Paper, etc. is 90 days
from the date of purchase, or the rated life of
the Consumable item, whichever is shorter.
What is NOT covered: Warranty WILL BE
VOID by Brother for repairs or replacements
made necessary due to the following: (1) If
the Product was not purchased from an
authorized Brother reseller within the United
States, (2) The Product has been serviced
or modified by anyone other than an
Authorized Service Representative of
Brother, (3) The serial number has been
modified, defaced or removed from this
Product, (4) Non-Brother
® -brand or non-
Brother approved parts, supplies, power
supplies or other accessories have been
used with this Product, (5) Any damage
caused by accident, neglect, abuse or
misuse or, the recommended monthly
volume has been exceeded, (6) Damages
caused as a result of modification, alteration
or repairs performed by anyone other than a
Brother Authorized Service Representative.
(7) NOT COVERED UNDER WARRANTY
ARE: Consumable items, for example
(including, but not limited to): ribbons, ink or
toner cartridges, toner drum units, print
heads, cleaning and/or instances where no
defects in material or workmanship are
found in the Product, etc. (8) Damage
caused by improper connection and/or
disconnection of the Product; failure of the
operator to follow operational instructions,
improper set up of the Product.
What to do if you think your Product
is defective:
Call our Customer
Service Hotline at 1-800-284-4329, or if
you suspect a defect in materials or
workmanship in this Product, you can
report it to a Brother Authorized Service
Center. During the Warranty Period,
supply Brother’s representative with a
copy of your dated bill of sale showing
that this Product was purchased within
the United States. For the name of your
Brother Authorized Service Center, call
1-800-521-2846. After contacting the
Brother Authorized Service Center, you may
be required to deliver or send the Product
properly packaged, freight prepaid, to the
Authorized Service Center together with a
photocopy of your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate your
report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother (or its Authorized Service Center) will
repair or (at Brother’s option) replace the
Product with a product that performs the same
functions and performs as well as the original
Product. Brother reserves the right to supply
refurbished or remanufactured replacement
parts provided that the replacement parts
conform to the manufacturer’s specifications
for new products. The repaired or replacement
product will be returned to you at no cost.
Exchange Service: When an exchange is
authorized, Brother will exchange your non-
working product with a refurbished or
remanufactured product that conforms to
the manufacturer’s specifications for new
products. The refurbished or
remanufactured Product you receive will be
covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30) days.
You will keep the replacement Product that
is sent to you and must return (or be billed
up to the cost of a new product) your original
non- working product, which shall become
the property of Brother. You must call
Brother Customer Service and if the
representative cannot correct the product’s
malfunction over the telephone and you
elect the exchange service, you must
provide information pertaining to this
Product and you must also provide a valid
major credit card number. Your credit card
will be charged up to the cost of a new
Product if: (i) you do not return your original
Product to Brother within five (5) business
days; (ii) the malfunctions of your original
Product are not covered by the limited
warranty;
F A X L I M I T E D W A R R A N T Y