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Brother MFC-8870DW User Manual

Page 13

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Setting Up a Member in the Address Book .............................................................................126

Setting Up a Group for Broadcasting...........................................................................................127

Editing Member Information ....................................................................................................127
Deleting a Member or Group ...................................................................................................127
Exporting the Address Book ....................................................................................................128

Sending a Network Fax with BFP................................................................................................129

14

Troubleshooting

Overview............................................................................................................................................130
General problems ..............................................................................................................................130

CD-ROM is inserted, but does not start automatically.............................................................130
How to reset the Brother print server to factory default ...........................................................130
My computer cannot find the machine/print server
My machine/print server does not appear in the window of
Remote Setup or BRAdmin Professional (BRAdmin Light) .....................................................130

Network print software installation problems .....................................................................................131

The Brother print server is not found during setup of the network print software
installation or from the printer driver of the Brother machine in Windows

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. ............................131

The Brother print server is not found using the Simple Network Configuration
capabilities of Mac OS

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X. ......................................................................................................131

Printing problems...............................................................................................................................134

Print job is not printed..............................................................................................................134
Error during printing.................................................................................................................136

Scanning and PC-FAX problems.......................................................................................................136

The network PC-FAX feature does not work in Windows

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......................................................136

Protocol-specific troubleshooting.......................................................................................................137

Windows

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2000/XP IPP troubleshooting .....................................................................................137

Want to use a different Port number other than 631. ..............................................................137
Get More Info option in Windows

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2000 not working ..............................................................137

Web browser troubleshooting (TCP/IP).......................................................................................137
LDAP troubleshooting..................................................................................................................137

Wireless network troubleshooting......................................................................................................138

Wireless setup problems .............................................................................................................138
Wireless connection problem ......................................................................................................139

The wireless network connection is sometimes disabled. .......................................................139

A

Appendix A

Using services ...................................................................................................................................140
Other ways to set the IP address
(for advanced users and administrators) ...........................................................................................140

Using DHCP to configure the IP address ....................................................................................140
Using BOOTP to configure the IP address..................................................................................140
Using RARP to configure the IP address ....................................................................................142
Using APIPA to configure the IP address....................................................................................143
Using ARP to configure the IP address .......................................................................................143

Windows

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systems ..................................................................................................................143

UNIX

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/Linux systems ..............................................................................................................143

Using the TELNET console to configure the IP address .............................................................144
Using the Brother Web BRAdmin server software for IIS*
to configure the IP address..........................................................................................................145

Installation when using a Network Print Queue or Share (printer driver only) ...................................146