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Advanced Protection XRL User Manual

Page 12

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accelerated on Wye systems where SPDs are designed

for grounded systems. (SPDs for ungrounded systems

generally have higher MCOV to allow for L-G voltage

fluctuations.) Failures of this nature are not defects in the

SPDs workmanship or material. This is an installation error,

not a warrantable situation.

A differential voltage circuit monitors neutral to ground

voltage. When N-G voltage becomes excessive, a shrink-wrap

covered resistor will heat. After several minutes, the shrink

wrap will shrink around the resistor. This diagnostic tool will

not detect instantaneously excessive N-G voltages. If shrunk

or tampered with, the warranty is voided. (When the SPD

is deenergized, this resistor can be accessed by qualified

personnel under the display plate cover. See Figure 11.

Module Replacement & Service

The module(s) is field replaceable. Deenergize SPD, confirm

with appropriate measurement equipment and discharge

internal capacitance to ground. Mark locations and carefully

disconnect diagnostic cables, dry contact connections, phase

conductors, unplug parallel connections on XB models, etc.

Depending on model, module may be bolted to backplane or

the backplane may be part of the module assembly. Remove

module/backplane. Reinstall in reverse order.

There are no user serviceable parts inside the module. We

strongly recommend against disassembly.

Modules may be returned to the factory for factory service,

qualification and return. Please contact the factory at

(800) 237-4567 for assistance.

Display Replacement

The display is field replaceable. Deenergize SPD,

confirm with appropriate measurement equipment and

discharge internal capacitance to ground. Mark locations

and carefully disconnect diagnostic cables, contacts,

connecting conductors, etc. Unbolt display and replace.

Reinstall in reverse.

Note that a sealing gasket between the display and the

enclosure is a key component ensuring weather resistance.

Replace the gasket whenever the display is removed.

XB Series with two modules

The XB features two redundant modules. One diagnostic

display monitors both modules simultaneously via the

parallel wire connections between the modules. These

connectors plug in to each module, transfering information

to internal logic on-board both modules.

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MAINTENANCE

SPDs require minimal maintenance. We recommend periodic

inspection of diagnostic indicators to ensure proper operation.

We also recommend keeping the SPD clean as appropriate.

Troubleshooting & Service

Please contact us for any service related issues. We want

to take care of any problems.

Quality SPDs are designed and tested to withstand severe

duty. However, there are various electrical anomalies that

SPDs cannot protect against. These are generally Sustained

Overvoltages also known as Temporary Overvoltages

(TOVs). In this context, Sustained Overvoltages may be only

a few cycles. Failed SPDs tend to be symptoms, not root

causes. A failed SPD should be treated as a ‘canary in the

coalmine’ suggesting further investigation as there may be

a larger issue at play. Regardless of cause, SPDs attempt

to protect their load until failure.

As noted above, the single largest ‘killer’ of SPDs is

reference to ground issues. If the SPD shows problems on

startup, there is reasonable chance of bonding/grounding/

misapplication issue. This permanently damages the unit.

If not corrected, it will happen again.

Tip: Visually confirm N-G bonding. Be aware that a voltmeter

measuring N-G can be misleading. For example, N-G voltage

could read 0V because neutral and ground are at the same

potential by happenstance, not because they are bonded.

Visually confirm bonding.

Tip: Experience indicates that regulation-challenged generators

can cause Sustained Overvoltages, as well as ungrounded

generators, and/or unusual load transfer systems.

Abnormal N-G Voltage Indicators

This SPD include N-G voltage indicators and a tattletale.

If the SPD detects excessive N-G voltage, it will blink

the Red Service LED and cycle the Audible Alarm while

Phase LEDs are Green. If this occurs, DEENERGIZE THE

SPD IMMEDIATELY and FIX THE N-G BONDING NOW.

Otherwise, the SPD will fail.

Incorrectly bonded distribution systems are the number

one killer of SPDs. If the XO or N-G bonding jumper is not

installed, the electrical system has no reference to ground.

It becomes an ungrounded system. Please see previous

section regarding SPDs on ungrounded systems. Such

systems are known to eventually produce abnormally high

L-G voltages. SPDs will attempt to chase this system-level

overvoltage abnormality until the SPD fails. This effect is

ABNORMAL N-G VOLTAGE INDICATORS

Figure 11

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