Triton 9621 Operation Manual - Manual (Page 151)

5-109
S
ECTION
5 - M
ANAGEMENT
F
UNCTIONS
S INGLE -C ASSETTE C ASH D ISPENSER O PERATION M ANUAL
T
RITON
S
YSTEMS
, I
NC
.
M
ODELS
9600/9601/9620/9621
F
UNCTION
: HEARTBEAT MESSAGE
F
ACTORY
D
EFAULT
: DISABLED
A
CCESS
I
NSTRUCTIONS
:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose MORE.
4.) Select ATM MONITORING.
5.) Select HEARTBEAT MESSAGE.
D
ESCRIPTION
:
The HEARTBEAT MESSAGE feature is designed to provide a means of reporting communica-
tions system status to the host processor.
Status reporting by dial-up ATMs is now the norm, but the single most important feature that
cannot be monitored is the communications status. The absence of transactions from a particular
terminal can means one of two things. Usually the lack of calls indicates nothing more than a
slow period. Sometimes, though, a piece of the communications system will fail and inhibit any
calls from being made. The host has no way of determining which scenario is occurring in any
kind of real-time mode. The Heartbeat Message overcomes this limitation.
When this feature is ENABLED, the terminal will call the host after a period of inactivity. Dur-
ing this call, the terminal will request a COMMS KEY DOWNLOAD (the normal configuration
download request), and will also report status (if the STATUS MONITORING function is EN-
ABLED). This allows the host to determine if a particular terminal is still in operation, even
though it may not be performing any transactions at the time. With this feature enabled, the host
can finally monitor communications system failures.
The Heartbeat Message feature on the Cash Dispenser has several parameters that must be set to
operate properly. These parameters are:
1.) HEARTBEAT MESSAGE. This parameters turns on or off the regular call to the host.
2.) DELAY PERIOD. This parameter sets the time interval that must expire before a Heartbeat
Message will be sent. It is specified in minutes.