Brocade resources, Contacting brocade technical support, Brocade customers – Brocade EZSwitchSetup Administrator’s Guide (Supporting 300, 5100, 5300, 6505, 6510, 6520, 7800, 7840, and VA-40FC) User Manual
Page 7: Brocade oem customers
Brocade resources
Visit the Brocade website to locate related documentation for your product and additional Brocade
resources.
You can download additional publications supporting your product at
. Select the
Brocade Products tab to locate your product, then click the Brocade product name or image to open the
individual product page. The user manuals are available in the resources module at the bottom of the
page under the Documentation category.
. You can
register at no cost to obtain a user ID and password.
Release notes are available on
White papers, online demonstrations, and data sheets are available through the
Contacting Brocade Technical Support
As a Brocade customer, you can contact Brocade Technical Support 24x7 online, by telephone, or by e-
mail. Brocade OEM customers contact their OEM/Solutions provider.
Brocade customers
For product support information and the latest information on contacting the Technical Assistance
If you have purchased Brocade product support directly from Brocade, use one of the following methods
to contact the Brocade Technical Assistance Center 24x7.
Online
Telephone
Preferred method of contact for non-
urgent issues:
•
•
licensing tools
•
Required for Sev 1-Critical and Sev
2-High issues:
•
Continental US:
1-800-752-8061
•
Europe, Middle East, Africa,
and Asia Pacific: +800-AT
FIBREE (+800 28 34 27 33)
•
For areas unable to access toll
free number: +1-408-333-6061
•
are available
in many countries.
Please include:
•
Problem summary
•
Serial number
•
Installation details
•
Environment description
Brocade OEM customers
If you have purchased Brocade product support from a Brocade OEM/Solution Provider, contact your
OEM/Solution Provider for all of your product support needs.
Brocade resources
EZSwitchSetup Administrator’s Guide
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